In an either an effort to extract the maximum surplus from its guests or bureaucratic incompetence, the Sheraton Dallas recently offered my at least 7 options of Internet speeds and an option for premium access with my own IP address. The least expensive offering was second from the bottom of the list. Because I have a smart phone now I only purchased that least expensive option for a single day when I needed to deal with a few attachments that I couldn’t work with on my phone. I’ve heard that more expensive hotels unbundle the Internet from their included room services because wealthier customers are unlikely to do without just because it isn’t included while frugal ones demand it be included with their lower priced rooms in more modest hotels. Will widespread smart phones bring down Internet access prices? I’m not sure. Cell phones have cut back dramatically on hotel phone usage but the prices haven’t fallen. That said, Internet access is already free in many hotels where as I can’t recall ever staying in a hotel with free phone service. Will Internet access in fancier hotels prove to be more like Internet access in less expensive hotels or like.
